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Terms and Conditions
Automatically translated from the original version in spanish, available here.

Updated @14/12/2022

By registering, buying accommodation or using the sites https://holy.gg or https://clientes.holy.gg or https://panel.holy.gg, accepts the following Terms and Conditions.​

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1. Your account

A. We reserve the full right to terminate your account at any time, with or without notice. Your account will be terminated if you are found to be in violation of any of these terms.

B. By requesting a server, or any other HolyHosting service, you are only renting the hosting service. All servers are owned by HolyHosting.

C. By agreeing to the terms, you also agree to the Minecraft End User License Agreement (EULA) and the Privacy Policy and authorize HolyHosting to accept this agreement on your behalf. We are in no way affiliated with Mojang AB.

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2. Payments

A. The services requested from HolyHosting will not be activated until payment is received and it is verified that they are not fraudulent. In most cases, payment verification is automatic, but may require manual review in rare circumstances.

B. If you do not make a payment withinprevious 7 days at the due date of the invoice, the service will be suspended.

C. If you do not make a payment within7 days afterupon bill due, will result in complete termination of that service. Once a service is terminated, it may not be activated again and data may not be recoverable.

D. Any chargeback/chargeback made on your payments will result in immediate cancellation of your account.

E. The prices indicated in all our web portals do not include additional taxes. The same apply to the creation of the invoice.

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3. Cancellations

A. To cancel your services, you must issue a cancellation request within our billing area at https://clientes.holy.gg. For automatic payments on PayPal, you must manually cancel any active subscriptions that were created when you ordered your service. We will not be responsible for automatic payments made through your subscription.​

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4. Availability of the service

A. We make reasonable efforts to ensure that the Services are available 24 hours a day, 7 days a week for as long as you have paid for them. Sometimes, however, for various reasons, services may not be available to you. You acknowledge and acknowledge that, on occasion, an event will occur that will render the Services unavailable. We make no guarantee that our services will be uninterrupted. With that being said, we will work tirelessly to make your services available in any event of disruption.

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5. Use

A. The servers may only be used for the services for which they were designed and you may not install or use unauthorized third party programs. We do not provide technical support and will not be responsible for any third party software uploaded to our services. Unauthorized use, such as attempting to access or interfere with other customers' data, will result in suspension of your services.

B. You may not knowingly circumvent any limits or restrictions with which your service is provided, such as service location, RAM limits, or CPU restrictions. Attempting to modify or bypass any use restrictions will result in the suspension of your services.

C. Your use must be reasonable and must not impose unreasonable loads on our hardware or available resources. You may not interfere with the services we provide to other customers. In rare situations, we may place restrictions on your services in the event that your use interferes with the services provided to other customers.

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6. Legal obligations

A. We do not allow any type of hacking or illegal activities on any of our servers. We reserve the right to permanently blacklist our company's customers who violate this rule. By "hacking or illegal activities" we mean, among others, any type of hacking, cracking, VPN hosting, crypto mining, scrapping, phishing, denial of service (DDoS). If you have any questions related to this, please contact us via the ticket. Please remember that the examples listed above are not exact and there may be other prohibited activities that are not listed. You must also not redistribute any type of illegal content.

B. We will fight any phishing attempt on our website by reporting it to the authorities, and we will do everything we can to save our customers.

C. HolyHosting will respond to data requests from government entities around the world if requested for legal action.

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7. Liability

A. HolyHosting will not be responsible for delays or failures in performance caused by acts of God, war, terrorism, strike, labor dispute, work stoppage, fire, government act or any other cause, whether similar or different. , out of our control.

B.HolyHosting reserves the right to restrict, alter or modify rates, benefits, rules, regulations, special offers, membership terms and conditions or cancel services at any time and without prior notice.

C. Due to the nature of the services we provide, there may be issues such as, but not limited to, performance impacts, data corruption, data loss, and lag. These issues are out of our control and are not the result of our hardware or network. We are not responsible for these issues, although reasonable efforts will be made to assist you with any issues you may experience.

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8. Our site

A. We cannot ensure that the site is completely free of vulnerabilities. If a user is caught exploiting any area de https://holy.gg, your account will be permanently terminated.

B. We reserve the right to modify any information on the site at any time.
C.​ We partner with Tebex Limited (www.tebex.io), who are the official merchant of digital content produced by us. If you wish to purchase licenses to use digital content we produce, you must do so through Tebex as our licensed reseller and merchant of record. In order to make any such purchase from Tebex, you must agree to their terms, available at https://checkout.tebex.io/terms. If you have any queries about a purchase made through Tebex, including but not limited to refund requests, technical issues or billing enquiries, you should contact Tebex support at https://www.tebex.io/contact/checkout in the first instance.